Privacy Policy — Krokus Floral Atelier, Riga

Privacy Overview

The personal information you provide is processed by SIA ZIEDU BĀZE RĪGA in full compliance with Latvian law — specifically the Personal Data Protection Act («Fizisko personu datu apstrādes likums»).

The website krokus.lv does not save so-called "cookies" on your device. Your privacy is important to us and we collect only what is strictly necessary to process and fulfil your order.

Latvian Law Compliant

All data processing follows the Personal Data Protection Act of the Republic of Latvia.

No Cookies

krokus.lv does not place cookies on your browser or device at any point.

Minimal Collection

Only the information you enter manually during registration or checkout is stored.

Order Use Only

Your data is used solely for processing and fulfilling your order, and limited communications.

Data We Collect

When you visit krokus.lv and make a purchase as a guest, or during registration, you personally and manually enter information about yourself. The data we collect is limited to what is needed to complete your order:

Your Name

Used to address you and identify your order.

Delivery Address

Required to dispatch and deliver your order to the correct location.

Phone Number

Used by our couriers and managers to coordinate delivery and confirm your order.

Email Address

Used to send your order confirmation, delivery photo, and occasional special offers.

        Payment data: Your banking and payment card details are never handled or stored by krokus.lv. These are entered directly with the bank or payment operator. We receive only a confirmation or denial of payment — nothing more.
      

What We Never Ask For

At no stage of registration, purchase, or via email will we ever request the following. If you receive such a request appearing to come from krokus.lv, please contact us immediately.

Passwords to your account or any other service
Banking details or payment card numbers
Notarized certificates or identity documents
Any other documents that could lead to financial or non-financial harm
Personal information via third-party websites on our behalf

Communications & Notifications

We use your phone number and email address for complete order processing and to occasionally share information about our special offers and discounts. To avoid overloading your inbox or phone, these messages are sent no more than twice a month.

If you ever receive notifications from krokus.lv more frequently than this policy states, please notify us immediately so we can investigate and resolve the issue.

Receiving too many messages? If you feel we are contacting you more than twice per month, please write to us at info@krokus.lv and we will look into it right away.

Your Rights

You have full control over the personal data you have shared with us. If you no longer wish to receive updates, offers, or any communications from krokus.lv, you can request the removal of your personal and contact information from our database at any time.

To unsubscribe or request deletion of your data, send us an email at any time:
info@krokus.lv

We will process your request promptly and confirm once your information has been removed from our database. For any other privacy-related questions, you are also welcome to call us at +371 200 303 06.